Organizational Leadership
Leading with passion and empathy… and fun.
17 years at one company, especially at a marketing agency, is rare. Pair my agency tenure with successful 15-year client relationships, and it’s fair to say I’m a remarkably loyal leader, teammate, and client advocate. It’s not an exaggeration to say I have many clients, partners, and colleagues who feel the same about me.
In my time with Accenture Song / Scout, I’ve been privileged to lead my team through a variety of situations that resulted in an even more close-knit team every step of the way.
Change Management
Achieved 70% - 100% employee retention rate through one merger and two acquisitions
Client relationship continuity management through mergers, acquisitions and leadership changes
Employee Initiatives
Created an organizational wellness program to support employees through the pandemic transition to a remote work environment
Developed a rapid-onboarding training process for new employees
Finance & Operations
Designed a financial acumen training program for all employees to enhance understanding of agency financial strategies and applications to support organizational revenue and margin goals
Lead divisional operational improvements and pricing changes to achieve +200% gross margin improvement in 6-months